Read the cancellation announcement here.
Questions and Answers
What happens to my entry now?
Your entry is automatically deferred to 2021 (if you do not contact us and inform us otherwise – see below).
I cannot make 2021’s event. What are my options?
You can either get a refund (see below), transfer your event to 2022, or sell your entry to a friend.
Can I get a refund?
Yes, considering the extraordinary situation, you can avail of a refund should you so choose. Please note transaction/processing fees are not refundable – only the entry fee paid.
To get your refund please email lapofthegap@gmail.com with the subject ‘refund’ – this is a dedicated account setup to handle the refunds for the event and the only one we will be monitoring for this.
Alternatively, we suggest you avail of the name change option to transfer your entry to a friend.
Will the money arrive back in my account?
No. At this time all money resides with Glendalough AC. As a club account, we cannot facilitate electronic transfer. You will instead receive a cheque in the post.
How long will it take to receive the refund?
We will try to process your request within 5 working days depending on volumes. As our volunteers cannot make regular travels to the post office to post cheques during this period, actual time from request to receiving the cheque can take 3-4 weeks.
How do I transfer my entry to a friend?
Simply email us at lapofthegap@gmail.com with the subject ‘name change’ adding your friend’s email on CC along with their full name, date of birth, gender, full address, and t-shirt size and we will update your entry to reflect your friend.
How long will it take to get my refund?
It depends on the demand we receive. As our permanent staff are all volunteers, it may take a few weeks to process refunds in case we receive many requests.
How do I defer my entry to 2021?
This happens automatically (see above). If you wish to defer, simply do nothing.
My ticket was transferred from 2019 to 2020. Do I qualify for a refund?
You must transfer to 2021 and are not entitled to a refund. Most transfers are refund requests beyond the normal deadline for refunds. As such the value of your ticket was voided in 2020 and you were given a free ticket to 2020 as an exception. If your transfer was done under special circumstances, you can contact us to discuss the details.
Can I leave my entry fee as a donation to you?
Yes, your entry fee in that case will go towards covering the losses we are deciding to absorb in 2020 for services already rendered to us by professionals, deposits and so on. Any surplus goes into the fund-raising money for the event dedicated to improving the trail network around Laragh and the athletic development in our valley.
How do I leave my fee as a donation?
You can inform us on lapofthegap@gmail.com that you do not wish a transfer to 2021 or refund or you can simply do nothing and make up your mind later.
Can I change my event for 2021?
Yes, we’ll announce a process for this in January 2022. Please note that if you upgrade from marathon to half-marathon there will be an upgrade fee. There will be no downgrade fee if you move from the full marathon to the half-marathon.
I bought a bus ticket. Is it refundable?
Yes, please ask for this along with the refund of your ticket to lapofthegap@gmail.com. Note only the bus ticket price is refundable – not the transaction and processing fees.
I received a free ticket as part of a competition / reward for volunteering. Can I get the value refunded?
No, you must transfer your ticket to 2021 or sell it to a friend and request a name change from us.
Is registration open for 2021?
Yes, if you know someone who wants to register please find next year’s event details and registration here.
Glendalough AC 